Resolve IT Problems for Good and Elevate Patient Satisfaction
Why choose Kenyatta for healthcare managed IT services?
Streamline your operations with a managed IT services provider that handles all your IT needs.
Gain cost savings, network stability, and increased productivity with our comprehensive solutions.
Experience a seamless IT experience with our end-to-end services, whether you have a single location or multiple branches.
Rest easy knowing your IT systems are continuously monitored and managed by a trusted partner.
Resolve IT issues swiftly and remotely with our team of certified professionals.
Experience the responsiveness of an in-house IT team when you collaborate with our leading managed services provider.
Imagine having your own dedicated IT squad available 24/7 for immediate support.
Say goodbye to frustrating automated responses and long wait times. Our high live call answer rate ensures quick resolutions to your tech issues.
With support accessible on mobile devices, your agents can easily reach us for urgent IT problems, even while in the field.
Real people, real solutions – that’s our commitment to keeping your business agile and efficient.
Our service level objectives (SLOs) go above and beyond. Unlike other providers, we consistently exceed your expectations.
Exceptional service is ingrained in our core values. That’s why we proudly display a live customer satisfaction counter on our website.
Experience personable support from our team who truly understand your business needs.
Partner with an award-winning IT company and benefit from our consistently high customer satisfaction rate of 90%+.
Our Healthcare Call Center Solution sets itself apart by offering specialized services tailored specifically for healthcare providers. With a focus on enhancing the patient experience, we simplify the complexities of healthcare delivery while maximizing the return on investment for healthcare organizations. Through our range of specialized services for inbound and outbound call management, we create a win-win situation for all parties involved.
Ensuring compliance with industry standards is paramount in our Healthcare IT Services. We prioritize adherence to HIPAA, PCI, and GDPR guidelines, implementing robust security measures to safeguard sensitive patient data. Our commitment to compliance provides healthcare providers with peace of mind, allowing them to focus on delivering exceptional patient care without concerns of data breaches.
Our Healthcare IT Services team undergoes comprehensive training that extends beyond technology and customer service.
They receive rigorous cybersecurity training, equipping them to handle various inquiries and provide advanced technical support.
This training also empowers them to identify and prevent phishing attacks, ensuring the utmost security for sensitive patient data.
We recognize that healthcare organizations have diverse and evolving needs.
With our Healthcare Managed IT Services, you pay for the specific services you require, maintaining full control over your budget.
Our flexible delivery models can scale up or down to accommodate your changing requirements, eliminating the need for long-term commitments.
Our Healthcare IT Services are specifically designed to seamlessly integrate with your existing healthcare management systems.
This ensures a smooth transition and immediate operational improvements.
With our solutions, your healthcare organization can experience enhanced efficiencies, advanced features, and a more streamlined patient care process from the start.